DRAFT FOR COUNSEL REVIEW — NOT FOR PRODUCTION. This is an operational requirements draft, not legal advice.

Famitek SMS/MMS Program Terms

Draft version 2026-09-17-draft-1

Program and consent

Each messaging signup identifies the sender and the specific campaign purpose. By checking the consent box and submitting a mobile number, the subscriber requests one confirmation message. Recurring automated SMS/MMS messages begin only after the subscriber replies YES or gives another recorded affirmative instruction accepted by the program. Consent is not a condition of purchase.

Message frequency and charges

Message frequency varies by the campaign shown at signup. Message and data rates may apply according to the subscriber's wireless plan. Carriers are not liable for delayed or undelivered messages.

Stopping messages and getting help

Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to a campaign message to stop that campaign. A subscriber may also use any reasonable method that clearly asks the identified sender to stop. Famitek and participating Charter senders must honor revocation promptly and within 24 hours of receipt. A single non-promotional confirmation may be sent after an opt-out. Reply HELP for program help.

Different senders and campaigns

Consent for a Famitek campaign does not authorize a Charter to send its own messages, and consent for one Charter does not authorize Famitek or another Charter to send messages for a different purpose. Each independent sender is responsible for the messages it sends and for honoring consent and opt-out records for its campaign.

Privacy

Mobile numbers, consent records, and messaging activity are handled as described in the Privacy Notice. Mobile opt-in data is not sold or shared with unaffiliated parties or Charters for their own marketing. It may be provided to messaging vendors, carriers, and other processors only as needed to operate the requested campaign, prevent abuse, comply with law, and document consent.

Changes and availability

The program may be changed or ended subject to applicable notice and consent requirements. A material change to sender or purpose requires a new consent. These terms require review for federal and state telemarketing, privacy, A2P registration, carrier, and industry requirements before production use.

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